Política de envío

Shipping Policy

We aim to deliver your order as quickly and smoothly as possible.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

You will receive a confirmation email once your order has been shipped.

Shipping Time

Estimated delivery time is 3–9 business days depending on your location.

Please note that these are estimated timeframes and may vary.

Shipping Delays

While we work hard to meet delivery times, delays may occur due to:

  • High demand periods
  • Shipping carrier issues
  • Customs or international processing

We are not responsible for delays caused by factors outside our control.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.

You can track your order at any time using the provided link.

Incorrect Address

Please make sure your shipping information is correct at checkout.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If your tracking shows that your order was delivered but you have not received it:

  • Please check with neighbors or your local carrier
  • Contact us so we can assist you

We are not responsible for lost or stolen packages once they are marked as delivered.

Customs, Duties & Taxes

For international orders, customs fees or import taxes may apply.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Contact

If you have any questions about your shipment, contact us at:
📧 lumora098@hotmail.com